Billing Terms and Conditions

Effective Date: September 1, 2026

These Billing Terms and Conditions apply to purchases made through PavilionHaus, operated by BH Stores LLC, a Nevada limited-liability company.

By placing an order through PavilionHaus, you agree to these Billing Terms together with our Terms of Service and other applicable store policies.

1. Pricing and Currency

All prices displayed on PavilionHaus are listed in U.S. dollars (USD) unless otherwise stated.

Product prices may change without prior notice. Changes to pricing will not affect an order that has already been accepted, except where correction of an obvious pricing or listing error is permitted under our Terms of Service.

2. Payment

Payment for online purchases is due at checkout.

Available payment methods will be displayed during checkout and may vary depending on your device, location, payment provider, and the payment options currently offered by PavilionHaus.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your order.

3. Order Authorization and Acceptance

Submitting payment does not guarantee that an order has been accepted or can be fulfilled.

Orders may be subject to payment authorization, fraud screening, product-availability verification, shipping verification, and other reasonable order-review procedures.

If PavilionHaus cannot accept or fulfill an order after payment has been collected, the applicable amount will be refunded to the original payment method.

4. Taxes

Applicable sales taxes will be calculated and collected when required based on the order and delivery information provided at checkout.

Customers are responsible for providing accurate billing and shipping information.

If you are purchasing on behalf of a tax-exempt organization and believe your purchase qualifies for tax-exempt treatment, please contact PavilionHaus before placing your order so we can determine what documentation or procedures may be required.

5. Billing Information

You agree to provide current, complete, and accurate billing and payment information when placing an order.

Incorrect or incomplete information may result in payment delays, order-review delays, or cancellation of the order.

6. Payment Authorization or Declines

Payment transactions may be authorized, declined, or otherwise reviewed by your financial institution or the applicable payment processor.

PavilionHaus is not responsible for charges or restrictions imposed independently by your bank, card issuer, or payment provider.

If a payment cannot be successfully authorized or processed, we may be unable to complete your order.

7. Billing Errors

If PavilionHaus identifies a billing or payment error associated with an order, we will take reasonable steps to correct it.

If you believe you have been charged incorrectly, please contact orders@pavilionhaus.com with your order number and details of the issue so we can investigate.

8. Refunds

Refund eligibility is governed by our Return & Refund Policy.

Approved refunds will be issued to the original payment method within 7 business days following approval and, when applicable, inspection of the returned product.

After PavilionHaus issues a refund, additional processing time may be required by your bank, card issuer, or payment provider before the funds appear in your account.

9. Order Cancellations

Cancellation requests are governed by our Terms of Service and Return & Refund Policy.

If you wish to cancel an order, contact support@pavilionhaus.com as soon as possible.

Once an order has entered processing, preparation, manufacturing, or shipment, cancellation may no longer be possible.

10. Payment Security and Third-Party Payment Providers

Payments made through PavilionHaus may be processed by third-party payment providers.

These providers may collect and process payment information in accordance with their own terms, privacy policies, and security practices.

PavilionHaus does not require direct access to complete payment-card details in order to process online transactions.

For more information about how personal information is handled, please review our Privacy Policy.

11. Fraud Prevention

To help protect PavilionHaus and our customers, orders may be subject to fraud-prevention and security review.

We may request additional information when reasonably necessary to verify an order or payment.

PavilionHaus reserves the right to decline or cancel an order when we reasonably believe a transaction may be fraudulent, unauthorized, or otherwise invalid.

12. Changes to These Billing Terms

We may update these Billing Terms periodically to reflect changes to our payment practices, business operations, or applicable requirements.

The current version will be posted on our website with an updated effective date.

13. Contact Information

For questions concerning billing, payments, or charges related to an order, contact:

PavilionHaus
Operated by BH Stores LLC

Billing & Order Questions: orders@pavilionhaus.com
Customer Support: support@pavilionhaus.com
Phone: +1 (725) 444-3385
Business Hours: Monday–Friday, 9:00 AM–5:00 PM PT
Mailing Address:
5155 Blue Diamond Rd
Ste 102 #2865
Las Vegas, NV 89139
United States