Privacy Policy

Effective Date: September 1, 2026

PavilionHaus respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and otherwise process personal information when you visit www.pavilionhaus.com, make a purchase, contact us, or otherwise interact with our online store.

PavilionHaus is operated by BH Stores LLC, a Nevada limited-liability company. In this Privacy Policy, “PavilionHaus,” “we,” “us,” and “our” refer to BH Stores LLC and the PavilionHaus online store.

1. Personal Information We Collect

Depending on how you interact with PavilionHaus, we may collect information such as:

• Your name
• Billing and shipping address
• Email address
• Telephone number
• Order and transaction information
• Product preferences and shopping activity
• Customer-service communications
• Information you voluntarily provide when contacting us
• Device, browser, IP address, and website-usage information
• Information collected through cookies and similar technologies

Payment information used to complete purchases may be processed by our payment-processing providers. PavilionHaus does not need to directly store complete payment-card details to process an order.

2. How We Collect Personal Information

We may collect personal information:

• Directly from you when you place an order, contact us, subscribe to communications, or otherwise provide information
• Automatically when you browse or interact with our website
• From service providers and business partners that help us operate our store
• From payment processors, fraud-prevention providers, shipping providers, manufacturers, or other parties involved in processing or fulfilling an order

3. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders
• Arrange shipping and delivery
• Communicate about orders, deliveries, returns, refunds, warranties, and customer-service requests
• Process payments and refunds
• Detect and prevent fraud or unauthorized transactions
• Operate, maintain, and improve our website
• Understand how customers interact with our store
• Provide customer support
• Send marketing or promotional communications where permitted
• Comply with legal, regulatory, tax, accounting, and other obligations
• Protect the rights, security, and integrity of PavilionHaus, our customers, and others

4. How We Disclose Personal Information

We may disclose personal information when reasonably necessary to operate our business and provide our services.

Recipients may include:

• Ecommerce and website service providers
• Payment processors
• Manufacturers and suppliers
• Shipping and freight carriers
• Customer-support and communications providers
• Analytics, advertising, and marketing providers
• Fraud-prevention and security providers
• Professional advisers, such as accountants, attorneys, or insurers
• Government agencies or other parties when required by applicable law

For example, when you purchase a product that is fulfilled by one of our manufacturing partners, we may provide information such as your name, delivery address, telephone number, email address, and order details as necessary to process and deliver your order.

We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction.

5. Shopify and Other Service Providers

Our online store is hosted through Shopify, which provides the ecommerce platform that enables PavilionHaus to offer products and services online.

Shopify and other third-party service providers may process personal information on our behalf or in connection with their own services.

Their handling of personal information may also be governed by their respective privacy policies and terms.

6. Cookies and Similar Technologies

PavilionHaus and our service providers may use cookies and similar technologies to operate the website, remember preferences, understand website usage, improve performance, and support analytics, security, advertising, and marketing activities.

You may be able to manage cookies through your browser settings and, where available, privacy or cookie controls provided through our website.

Disabling certain cookies may affect the functionality of portions of the website.

7. Marketing Communications

If you choose to receive promotional communications from PavilionHaus, we may use your contact information to send news, product information, offers, or other marketing communications.

You may unsubscribe from marketing emails by using the unsubscribe link included in those messages.

You may still receive non-marketing communications relating to transactions, orders, customer support, or other business matters.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including processing transactions, maintaining business and tax records, resolving disputes, enforcing agreements, and complying with applicable legal obligations.

Retention periods may vary depending on the type of information and the reason it was collected.

10. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights concerning your personal information. These may include the right to:

• Request access to personal information we maintain about you
• Request correction of inaccurate personal information
• Request deletion of certain personal information
• Obtain information about how your personal information is used or disclosed
• Opt out of certain uses of personal information where applicable
• Withdraw consent where processing is based on consent
• Appeal certain decisions regarding a privacy request where applicable law provides that right

These rights are not absolute and may be subject to legal exceptions.

To submit a privacy request, contact support@pavilionhaus.com.

We may need to verify your identity before completing certain requests.

11. Children's Privacy

PavilionHaus is not intended for children, and we do not knowingly collect personal information from children through our store.

If you believe a child has provided personal information to us, please contact support@pavilionhaus.com.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy, security, or content practices of third-party websites. We encourage you to review the privacy policies of any third-party services you use.

13. International Processing

Our service providers may process or store personal information in locations outside your state or country of residence.

When personal information is transferred or processed in another jurisdiction, it may be subject to the laws of that jurisdiction.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our business practices, technology, legal requirements, or other operational needs.

When we update this Privacy Policy, we will post the revised version on this page and update the effective date where appropriate.

15. Contact Us

For questions about this Privacy Policy or requests concerning your personal information, contact:

PavilionHaus
Operated by BH Stores LLC

Email: support@pavilionhaus.com
Phone: +1 (725) 444-3385
Business Hours: Monday–Friday, 9:00 AM–5:00 PM PT
Mailing Address:
5155 Blue Diamond Rd
Ste 102 #2865
Las Vegas, NV 89139
United States